Refund Policy

If you are not satisfied with your server within 48 hours of your first purchase, contact support and we will issue a full refund, no questions asked. After the 48-hour window, refunds are considered on a case-by-case basis, for example in the event of extended, unresolved downtime caused by us.

Refunds are not offered for time already used beyond the 48-hour window, or for accounts suspended due to a violation of our Terms of Service. Cancelling your subscription stops future billing immediately but does not retroactively refund the current billing period outside the guarantee window above.

To request a refund, contact us with your order details and we will process it within a few business days.