Support
Real people, no ticket-system maze.
Technical help
Server not starting, lag, plugins, mods, backups, connection problems — anything to do with how your server runs.
support@vyrexhost.comBilling & invoices
Payments, invoices, refunds, plan changes and cancellations.
billing@vyrexhost.com
Getting a faster answer
Include these and we can usually skip a round of questions:
- Your server name (e.g. MINECRAFT-A1B0A7) or the email on your account
- What you expected to happen, and what happened instead
- Any error message, copied as text rather than described
- Roughly when it started
Try these first
A lot of questions have an instant answer: